SHIPPING AND RETURN POLICY
SHIPPING
All items that are available in stock at the time of your order are shipped within the next 2 business days after purchase.
Shipping costs and time may vary based on shipping destination, as follows:
| Destination | Extimated time | Shipping cost |
| Italy | 2-3 business days | FREE for orders above € 150, otherwise € 20 |
| Europe (except Italy) | 3-5 business days | FREE for orders above € 400, otherwise € 40 |
| UK | 5-7 business days | FREE for orders above € 500, otherwise € 49 |
| United States and Canada | 5-10 business days | € 49 (customs duty may apply) |
| Rest of the World | 14 business days | € 50 (customs duty may apply) |
CUSTOMS
Please note that orders delivered outside the European Union might be charged by customs duty based on your local regulations. The amount of customs this duty is not included in the final price of your order may vary according to your country’s important policies and should be paid directly on delivery.
RETURNS
All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and mail your return to the following address:
Monica G.
Via Brisa 15
I-20123 Milano MI
Italy
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your return.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
RETURN FORM
A standard withdrawal form is available for download here.